In this situation, the most likely reason is hardware malfunction so repair may be the only effective solution. Black Screen issue due to damaged screenĪnother form of Black Screen issue can be attributed to a broken screen. This often follows after accidentally dropping the device or exposing it to water or liquid. In this situation, the phone is usually not totally dead and may continue to power back on, show LED light indicators, vibrate when restarting, or rings when its number is called. Black Screen issue due to freezing or unresponsive system If your phone’s screen became black after it was physically impacted, you must send the phone in for repair or replacement. In some other cases, a phone may have simply become unresponsive for some unknown bug. If Android encounters an error, it usually tries to fix it by itself but sometimes, it may not be able to do so effectively. This can lead to the system failing or crashing. This is usually manifested in what folks call freezing. Sometimes, the system may freeze and shows a black screen. Solutions to fix Google Pixel 3 XL Black Screen issue If the cause is a minor bug only, a quick restart usually fixes the problem. Oftentimes, there’s no obvious reason why an Android device may freeze. A user needs to do a set of troubleshooting steps in order to narrow down the factors. If you are not sure what may have caused a Black Screen issue on your Google Pixel 3 XL, the following troubleshooting steps should help you figure it out. If your Pixel was not dropped or exposed to liquid and was working normally before experiencing the problem, the cause is most likely a minor OS bug. Simply press and hold the Power button for about 10 seconds.
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